- #PROMISE PEGASUS R4 DISKLESS UPDATE#
- #PROMISE PEGASUS R4 DISKLESS UPGRADE#
- #PROMISE PEGASUS R4 DISKLESS OFFLINE#
- #PROMISE PEGASUS R4 DISKLESS SERIES#
#PROMISE PEGASUS R4 DISKLESS SERIES#
The Vess J2000 Series utilizes environmentally friendly production methods and materials as well as a high-efficiency design that saves energy. The simple design ensures the user doesn’t have to reach behind the system and unplug the power cord or access the management GUI console to turn off the machine simply turn the machine on and off through the front panel. The Vess J2000’s user-friendly design features the power button on the front panel. Simplicity and ease of use are absolutely crucial for SMBs. Additionally, the power supplies are hot swappable, which enables you to leave the subsystem running while you replace the failed power supply. The Vess J2000 Series are equipped with redundant power supplies should one fail, the other continues to power the subsystem until the faulty one can be replaced. Up to six additional expansion chassis may be added to each Vess R2000 RAID subsystem. The 3U-16 bay Vess models are fully expandable to meet your needs today, and tomorrow. The Vess J2000 Series is a robust storage expansion platform that serves as a building block to provide high-availability and flexibility in a cost-effective package that is simple to set up and administer. If you have the R6 you will need to add the following commands in order to force drives 5 & 6 online - phydrv -a online -p 5 phydrv -a online -p 6Īfter you force the drives online reboot the RAID and you should be good to go.Cost-effective storage expansion platformĪs the demands for capacity expansion continue to grow for IT applications and video surveillance, it is imperative that IT administrators find cost-effective solutions. Now type the following: phydrv -a online -p 1 phydrv -a online -p 2 phydrv -a online -p 3 phydrv -a online -p 4 On the Mac, open the Terminal app and run: promiseutil See below for instructions on forcing the drives back online. Unfortunately, the option to force the drives online isn't available through the Promise Utility GUI but has to be done via the Terminal application.
The issue was resolved by forcing the drives back online.
#PROMISE PEGASUS R4 DISKLESS OFFLINE#
I then started to do a bit more research and come to find out that others have experienced the logical drive of the Promise RAID going offline after abruptly losing power. Choose reboot & restart the unit.Īfter the unit rebooted the drives were still showing offline. After the update, click on subsystem information on the Promise Utility window -> Shutdown/Reboot.
#PROMISE PEGASUS R4 DISKLESS UPDATE#
It would prompt for updating the firmware, update the firmware.
#PROMISE PEGASUS R4 DISKLESS UPGRADE#
We proceeded to upgrade the firmware on the R6 by doing the following:Ĭlick on Promise utility on the Menu Bar -> Check for updates. Within an hour I receive a response recommending that we upgrade the firmware and see if that resolves the issue. I still found it highly suspect that 6 drives would have failed so I ran a subsystem report and sent it off to Promise's tech support. Thankfully, this RAID was the clients versioned backup so worse case we replace the drives and reclone from the working RAID. Being that this was setup as a RAID 5 this posed some potential data loss. I wanted to document our solution in an effort to save you some time if you encounter this issue.Īfter a rather serious Florida Summertime storm all the drives on an R6 were showing up offline. After some back and forth with Promise tech support and conducting our own research we found a rather simple solution. We recently ran into an issue with the drives in the R6 showing up as Dead/Offline. They have a very robust Promise RAID setup (2 x R4 and 1x R6) with over 30TBs of storage. We have a client that does quite a bit of production work.
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